Tenants List
The Tenants list lets you manage the list of Voca CIC tenants deployed under the provider or channel.
| ➢ | To manage the Tenants list: |
| 1. | From the Navigation pane, select Tenants. |
The table below describes the parameters in this page and the Actions menu.
| Parameter | Description |
|---|---|
|
Service Provider Name |
The name of the Live Platform Service Provider attached to the service. |
|
Provider |
The name of the Voca CIC provider. |
|
Tenant ID |
The Microsoft Tenant ID of the Service Provider. |
|
Tenant Name |
The name of the Live Platform tenant. |
|
Tenant Domain Name |
The name of the Live Platform tenant domain. |
|
Fixed Licenses |
The number of Fixed licenses that are assigned to the tenant. |
|
Floating Licenses |
The number of Floating licenses that are assigned to the tenant. |
|
CIC Sessions |
The number of CIC Sessions that are assigned to the tenant. |
|
IVA Services |
The number of IVA Sessions that are assigned to the tenant. |
|
Status |
Status of the tenant connection between Live Platform and the Voca server. |
|
Actions |
|
|
Activate Tenant |
Activates the connection between the Voca server and Live Platform. |
|
Suspend Tenant |
Deactivates the tenant during which time functionality cannot be managed by Live Platform. |
|
Delete Tenant |
Deletes the tenant from Live Platform. |
|
Recompile Tenant |
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|
Login as Tenant |
Login to the Voca CIC interface with tenant admin permissions. |